Dispatch and Delivery

We’ve answered some of your frequently asked questions about delivery here.
If we haven’t quite covered it all or you have a more specific question please contact us at info@kanukatea.com

When will my order be sent?
We aim to send out all orders made before 3pm with in two working days.


Do I qualify for free delivery?
If you live within the UK and your order is over £10, you qualify for free delivery. For orders £10 and under, a flat rate of £3.99 is charged.


Can I collect an order from the store?
Unfortunately you cannot collect your order from the store. However, you can buy our teas in the store as well. Kindly note that the stock availability in St Albans store could differ from the online stock availability. Therefore, some products that are available online might not be available in the store.


Do you deliver internationally?
Yes, we deliver internationally. Shipping rates apply.


How long does your standard delivery take?
We aim to have deliveries with you within 3 – 5 working days.


Do you offer next day delivery?
This is something we would like to offer in the future, it is not available at the moment.